Category: General Design
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End of the TurboTax Era
A Guiding Light Across my UX career, one of the pillars I’d always reference when trying to move UX forward is TurboTax. Can’t get buy-in on conversational forms? Look at TurboTax! People confused with long forms? Break them apart into focused questions… like TurboTax! Much credit for popularizing better, more human ways to engage with…
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Design Is How It Works
I’m constantly reading, and I think you should be too. Reading design articles that come through my Twitter feed, are in email newsletters, or shared to me from friends are part of my weekly routine as a designer. I recently came across a great quote from Steve Jobs, via an interview, via a book quoting…